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Sulky Thread
Flannels
Thread
Woolens
Rug Hooking
Penny Rugs
Valdani Threads
Hand-Dyed Velvets
Stitcheries
Supplies and Gifts
Books
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Ordering Information


  
Placing An Order

Please use our secure online shopping cart to place your order. Simply click on the "Add to Cart" button to add an item to your order. You have the option of either checking out after each addition or to continue shopping. When you have finished shopping, click on the "Proceed to Checkout" button and follow the simple directions. Our mailing address is: Winterberry Cabin, 13 Old Wheaton Quarry Rd., Barre, VT 05641

If you experience any difficulties in placing an order, E-Mail us at: winterberrycabin@charter.net with any questions or reach us by phone at (802) 279-3353.

When you have finalized the checkout process, you will receive an e-mail confirmation that your order has been received. If you are paying using a check or money order, print out your confirmation and mail it to us with your payment. You may also call in your order at (802) 279-3353.

 
Payments Accepted

Major Credit Cards

PayPal

Check/Money Order

Sorry, no C.O.D.s

You can shop securely on our site! Credit Cards are always processed securely and are charged at the time of the sale.

 
Sales Tax

Vermont residents will be charged 6% sales tax.

 
Shipping

All in stock items will be shipped within 3-10 business days, sometimes up to 14 days during special sales events, excluding holidays and weekends.

All items shipped within the continental United States are sent via USPS mail services First Class, Parcel Post or Priority mail according to USPS regulations. Priority Mail shipping 2 or 3 days by definition means this is how long the package is enroute to you once we ship it. It is does not imply that we ship within 2-3 days of receiving your order.

If you are outside the continental United States, your order may be subject to shipping cost changes based on actual costs. Additional invoicing for shipping may be necessary.

Our Shipping Rates are:
$1.00 - $15.00 = $3.75
$15.01 - $58.00 = $6.95
$58.01 - $75.00 = $9.97
$75.01 - $200.00 = $13.52
$200.01 - $275.00 = $16.28
Over $275 = Free Shipping

 
Returns

We are very proud to offer you superior quality in all of our products and we think you'll be thrilled with your purchase but we also understand that computer monitors display color differently so returns are accepted on our woolens. We also accept returns on our giftware as well. We do not accept returns on swatch samples, woolen strips, custom-dyed woolens, books, wool kits and patterns due to the nature of these products. Thank you for your understanding.

Orders may be returned within 14 days of purchase date. Store credit will be issued less a 10% restocking fee and less the original shipping charge. Return shipping costs to us is the responsibility of the purchaser, unless the order was incorrectly processed by us. Returned woolens must NOT be cut and all products MUST be returned in their original condition. Please e-mail us prior to returning any product.


Privacy Promise

We never sell or share our mailing list or e-mail addresses with other companies.

 

 

 

 

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